The University of Lincoln’s Sports team have partnered with BUCS supplier Legend to implement a vastly improved booking experience at its sports centre, located in the heart of Brayford Pool Campus.

Since going live in August, staff and students can sign up online using Legend's complete leisure management software solution, which includes an online portal and mobile app.

Above all, by switching to Legend, Lincoln Sport can build on the digital experience it offers students through the Legend app. This is essential as all classes and activities must be booked in advance – making it simple to manage high demand during term time.

Members also benefit from more self-service options. Legend’s Digital Member Services features let members book classes and activities, plus facilities like tennis courts and pitches as well as managing their membership details and communication preferences. Stand out self-service options satisfy Lincoln’s tech-dependent students and frees the Lincoln Sport’s team to focus on delivering exceptional sporting experiences.

Shaun Mullaney, Sports Centre Manager, said: " It was essential that Sport at the University improved its booking experience by implementing an LMS that was supported by an app and our diligence led to Legend. We have recently gone live and the impact on user experience has been excellent. Members love the flexibility that the app provides, meaning we have changed the way we operate.

“Our Implementation Team of Will and Josh at Legend were supportive and navigated us brilliantly. A big thanks to them both.”

In collaboration with the university’s Finance and IT Services departments, Lincoln Sport undertook a rigorous review process and chose Legend as their preferred partner. Legend passed the strict specification requirements that the university had and stood out as an established, robust cloud-based software solution.

A strong integration with the Innovatise mobile app allowed Lincoln Sport to provide a simple and user-friendly option for signing up to memberships, making bookings and finding out about the latest offerings within the centre.

The University's on-campus Sports Centre provides access to an array of facilities including five-a-side football pitches, squash and basketball courts, hockey pitches, and trampolines. The centre also offers a range of fitness classes tailored to all abilities, a dance studio, and a well-equipped gym with termly memberships on offer.

Trusted by leading leisure operators for almost 20 years, Legend offers a complete end-to-end leisure management solution. From customer management and engagement features to online member services; Legend provides a complete 360˚ customer view – essential to delivering exceptional experiences that keep members engaged and retained. To find out more about Legend’s complete leisure management software solution, please visit: Leisure Management Software - Legend (legendware.co.uk)

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